Privacy Policy - Mathison Engineering Ltd

Mathison Engineering Ltd are committed to safeguarding the privacy of all clients. Please contact us if you have any questions or problems regarding the use of your Personal Data. By using our website and/ or services provided, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Personal Data – any information relating to an identifiable natural person
Processing – any operation performed on Personal Data
Data subject – a natural person whose Personal Data is being Processed
We/us – Mathison Engineering Ltd

We promise to follow the following data protection principles:

Processing is lawful, fair and transparent
Processing is limited to the purpose
Processing is carried out with minimal data
Processing is limited with a time period
We will do our best to ensure the accuracy of data, and the integrity and confidentiality of data

The Data Subject has the following rights:

Right to information – you have the right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained, and why and by whom it is processed.
Right to access – you have the right to access the data collected. This includes your right to request and obtain a copy of your Personal Data gathered.
Right to rectification – you have the right to request rectification or erasure of any Personal Data that is inaccurate or incomplete.
Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled, please contact us.
Right for the help of supervisory authority – you have the right for the help of a supervisory authority.
Right to withdraw consent – you have the right to withdraw any given consent for Processing of your Personal Data.

Information you have provided us with

As a client or potential client, this may be your name, email address, company name, contact number, billing address, etc – mainly information that is necessary for us to deliver our services. Your information is saved in order to contact you regarding our services and / or to invoice you for services provided.

Information automatically collected about you

This includes information such as your IP address that is automatically stored by cookies and other session tools to improve your customer experience. When you look at the contents of our website, your activities (but not your personal data) may be logged.

Publicly available information

We do not display any information about you that is publicly available.

We use your Personal Data in order to:

Provide our service to you – this includes providing you with services that you have requested and communicating with you in relation to those services
Enhance your customer experience

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

To identify you
To provide you with our service or related services
To communicate with you for sales or invoicing

With your consent we Process your Personal Data for the following purposes:

To send you invoices for services provided
For any other purposes we have asked your consent for

We Process your Personal Data in order to fulfil obligation rising from law. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.

We do not share your Personal Data with strangers or third parties. We will only disclose your Personal Data to public officials if we are legally obliged to do so.

We do our best to keep your Personal Data safe. Our website uses HTTPS protocols for communication and transferring data. Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

We use cookies and/or similar technologies to analyse customer behaviour and to administer the website. We do this to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer which stores information that is used to help make websites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

Necessary cookies – these cookies are required for you to be able to use some important features on our website. These cookies don’t collect any personal information.
Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and email in forms so that you don’t have to re-enter this information next time.
Google Analytics cookies – these cookies are used to track the use and performance of our website and services but do not personal information

You can remove cookies stored in your computer via your browser settings.

Supervisory Authority – ICO

Website: https://ico.org.uk/

We reserve the right to make change to this Privacy Policy.

Last updated: 14.10.21

Table of Contents

1. Definitions

2. Data Protection Principles

3. Your Rights Regarding Your Personal Data

4. Data We Gather

How we use your Personal Data

Who Else Can Access Your Personal Data?

How We Secure Your Data

Cookies and Other Technologies We Use

Contact Information

Changes to this Privacy Policy