1. Supplier
mpe.ltd is a site operated by Mathison Engineering Ltd.
We are registered in the UK under company number 06941537.
Our registered office and main trading address is Unit 7, Westfield Road Industrial Estate, Gosport, Hampshire, England, PO12 3RX.
Our VAT number is 566 6878 74.
2. Product Information
All prices quoted are in £ Sterling and are inclusive of VAT where applicable.
We endeavour to ensure that the product information shown on our website is accurate however we cannot guarantee that information and offer no warranties as to the accuracy.
We cannot be held responsible for typographical errors on our website including those regarding price.
We reserve the right to make changes to our website including prices, product information, photos and terms and conditions without notice.
All products are subject to availability and may be withdrawn from sale at any time.
3. Orders
Payments by credit or debit card through our online store are handled by PayPal on their secure server. Whilst it is impossible for any website to be completely impregnable to fraud, PayPal offer a high level of security that we are confident in.
When you place an order to purchase a product, we will send a confirmation email containing your order details.
4. Delivery
FREE postage & packing is based on orders to UK mainland addresses only.
The shipping address will be confirmed in a confirmation email.
We strive to dispatch within 2 working days of receipt of an order although this is not always possible.
5. Right to cancel
You have the right to cancel the purchase of goods without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods, you are under the duty to retain them and take reasonable care of them.
You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
- for the supply of goods made to your specifications which by reason of their nature cannot be resold
6. Returns
If you wish you return a product, please notify us by email within 48 hours of receipt.
- Returns must be received in their original unopened condition
- Returns to us are at your own cost and we must receive them within 7 days of your delivery
- Please obtain proof of postage as we will not accept responsibility for the non-arrival of returned items
- Refunds will only be issued for the value of the item returned. This will be credited to the customer’s original method of payment within 30 days of receipt of the returned item
7. Contact Details
For delivery, purchase or product queries please contact us using any of the following methods listed on our Contact Us page.
8. Conclusion
These terms are governed by English law. Any contract for the purchase of goods from our website and any dispute or claim arising out of or in connection with any such contract will be governed by English law.